Comment Moderation
Manage your own contributions on your published posts without leaving PostRite. Reply on behalf of your Page or Business account, and edit (hide / unhide) or delete the comments your account has authored on Instagram and Facebook.
Where it lives
Open any published post from the dashboard, calendar, or queue — the details panel includes a Comments tab when the post has been successfully published to Instagram or a Facebook Page, and the same tab appears on the post's full page (open it with the expand button in the panel header). If the post was cross-posted to both platforms, a small switcher lets you flip between them.
What you can do
Add a comment
Reply on behalf of your Page or Business account.
Hide / Unhide your reply
Toggle the visibility of a comment your account authored.
Delete your reply
Permanently remove a comment your account authored.
Scope: only your own comments
The Comments section in PostRite only shows comments that were posted by your connected Facebook Page or Instagram Business/Creator account. Replies from other users are not listed and cannot be moderated from PostRite — use the native Facebook or Instagram app to interact with third-party comments.
Hiding vs. deleting
Once a comment is posted, its text can't be changed — on both Instagram and Facebook the way to "update" a comment is to hide it or delete it:
- Hide / Unhide — a hidden comment stays visible to its author and to anyone tagged in it, but disappears from the public feed. You can unhide it at any time to bring it back.
- Delete — removes the comment permanently. This can't be undone.
Heads up
Comment moderation is only available for posts that were already published successfully. Drafts, scheduled posts, and posts awaiting approval have no comments to manage.
Platform support
- Instagram – Business and Creator accounts. Everything needed is set up automatically when you connect your account to PostRite.
- Facebook Pages – any Page you've connected to PostRite.
- Other platforms (X/Twitter, LinkedIn, Threads, TikTok, YouTube, Pinterest, Google Business, Discord, Telegram, WhatsApp) don't yet support comment moderation inside PostRite — you'll need to moderate those from their native apps.
Permissions inside PostRite
Any organization member with the Viewer role can read your account's comments. Editors, Admins, and Owners can add new comments and hide/unhide or delete the comments your account authored.
Changes apply in real time
Every moderation action you take in PostRite happens on the connected account instantly — open the Instagram or Facebook app right afterward and you'll see the same result.
PostRite only performs moderation actions that you explicitly trigger. We never hide or delete content on your behalf.